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Reviews about Gap Outlet

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  June 19, 2019, by Ashley Cardoza
  Horrible customer service! Last night, 11/29, they had all jeans displayed at 40% off lowest ticketed price. When told my total, I questioned why the discount wasn’t applied to the jeans I was purchasing. The employee stated that they were “sent the wrong sale sign and those jeans don’t count because they’re clearance.” They were literally right next to the 40% sale sign, so I told her that regardless of the error, they are knowingly displaying the discount anyway and that they need to honor it. She replied with an attitude, “it doesn’t work like that.” Needless to say, I didn’t buy anything and I will not spend another dollar in this store with rude employees and management that doesn’t take responsibility for falsely advertising sales and discounts. This isn’t the first time that something like this has happened which makes it even more infuriating!